Resources
Faq Floor
A practical FAQ for common lightbox questions on South African retail floors and exhibition stands.
How Faq Floor helps on a busy retail and expo week
Faq Floor brings together the questions that come up most often around LED fabric displays on shop floors and exhibition stands. It covers common points on frame types, graphic changes, lighting, power, transport, and general site use in South Africa.
Begin the FAQ with the display format, finished visual size, plug location, and any centre rules for access or working hours. Conditions differ by region, with inland dust around Johannesburg, sea air in Durban and Cape Town, and load-shedding affecting when illuminated units can be tested. For mall shops and expo venues, one measured photo of the wall, kiosk or stand usually answers more than a long message chain.
Take a photo before anything is dismantled or re-skinned. Keep a short note with frame width, fabric orientation, power lead position, and any parts that were packed separately. That record helps when graphics are changed at a retail site or when a stand is rebuilt after transport to another venue.
Questions that matter on site
Common display questions often need to be turned into a clear install note for retail sites and expo stands. Measurements, power details and access limits should be confirmed before print and dispatch. One clear record is easier to use on site than a long chain of mixed messages.
Use the FAQ page alongside site photos, opening dates, and any issues noted by centre management or stand builders. Before dispatch, verify the frame sections, printed skins, drivers, and packing list against the approved size. Send updates through the contact form and include the current display position or hanging point.
- Frame type matched to the actual site
- Photo record taken before graphics are changed
- Useful points for retail and expo teams
Checks for malls and expos
The FAQ should account for venue access windows, freight timing through OR Tambo, warehouse handling in Sunnyrock, and stricter rules at major malls. Older retail interiors can have uneven walls, limited sockets, or narrow back-of-house passages that affect frame choice and delivery method. If a campaign is rolling out to several centres, separate the urgent replacement from the wider programme notes.
Coastal air can mean more frequent cleaning of aluminium profiles and illuminated faces, especially near open entrances. On the Highveld, dust build-up shows quickly on diffusers and around cable exits, so maintenance checks need to be noted. Power interruptions also matter, because light output and colour are best assessed when the unit has been running normally.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Notes to keep with the display
Share the Faq Floor with photos of the display area, opening deadlines, and any access, power, or fitting problems already flagged. Keep the email subject direct and accurate.
Write down the final setup while the details are still visible on site. Include frame size, fabric code, transformer location, hanging hardware if used, and any centre-specific restriction that affected the install. When a buyer, store manager, or stand builder asks later, that single record makes the next graphic change far easier to brief.