Light notes
Courier Notes
Add courier notes with venue contact details, receiving hours and stand or shop references so frames and prints land at the right place.
Courier mistakes on lightboxes usually happen when the brief leaves out carton count, longest frame length, fabric roll quantity or whether the order includes power supplies. Courier Notes is our note on making dispatch details clear before collection is booked.
Courier notes matter most when LED frames are going to malls, retail stockrooms, and expo venues with strict receiving rules. Record the delivery contact, accepted drop-off times, and the exact stand, shop, or service entrance reference the driver needs.
Dispatch details that prevent returns
- Venue contact name and mobile listed
- Receiving hours noted for truck access
- Carton count matched to packing list
- Stand number or shop code written exactly
Use this note together with the relevant frame and print information. Courier instructions cover access, contacts, carton references, and handover points rather than product specification. That split makes dispatch easier to check before collection is booked.
How Courier Notes supports nationwide frame deliveries
Courier Notes help LED fabric frames and printed skins reach the correct venue without confusion. Include the venue contact, receiving hours, and the stand number or shop reference so the delivery can be booked against the right site.
Start with where the shipment is going and who will sign for it. A retail lightbox headed to Sandton, Durban, or Cape Town may need different booking rules, lift access notes, or loading bay times. Frame length, fabric skin rolls, and power packs should be counted clearly so the courier knows what is on hand.
Small omissions often create the biggest delivery delays. Write down whether the order is for replacement prints only, a complete LED frame set, or hanging components for an expo build. That gives the venue team a better idea of what they are expecting at goods receiving.
Information the driver can actually use
A useful courier note reads like site instruction. It should identify the venue entrance, receiving contact, delivery window, and the number of packages travelling with the job. For illuminated fabric frames, it also helps to state the longest profile length so the vehicle and unloading point suit the consignment.
Before collection, check that the courier note matches the packing list and venue details one last time. Add any mall delivery code, expo hall reference, or tenant name that security may request on arrival. Lightbox quotes are built from the wall size, the frame depth and whether the unit is single or double sided.
- Clear route to the correct bay
- Package totals checked before uplift
- One note attached to the dispatch
Venue access across South Africa
South African deliveries often depend on shopping centre rules, trade entrance hours, and freight depot cut-offs. A job heading through OR Tambo cargo, a Johannesburg warehouse, or a coastal receiving bay should carry exact references rather than a general address. That is especially important where expo halls and malls process multiple stand deliveries on the same day.
Weather and distance can also affect how goods are packed and described. Long aluminium profiles, printed fabric skins, transformers, and cables should be separated clearly on the note so nothing is signed in short. On coastal routes, moisture protection for prints and electrical parts is worth mentioning in the dispatch record.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
What to record before collection
Add courier notes with venue contact details, receiving hours and stand or shop references so frames and prints land at the right place.
Capture the courier note while the venue instructions are still fresh from the project brief. Include the full delivery address, site contact, receiving times, package count, and any reference needed at security or the loading bay. For mall stores and expo stands, that extra detail can be more useful than the street address alone.