Installs

Audit Week

A practical route for audit-week checks on South African display sites, written for teams who need the details recorded properly.

Audit checks during live roll-outs

Audit Week is for checking installed lightboxes across active display sites and recording what needs attention. It helps teams track frame condition, lighting performance and print presentation properly.

Audit Week starts with the installed frame, not a generic spec sheet. Teams record aluminium profile condition, LED output, fabric tension, cable routing and the exact display position so retail and expo sites can be checked against what was actually fitted. In Gauteng, dust build-up can dull diffusers, while coastal sites around Durban often need closer attention on connectors and moisture exposure.

Site photos need to show the full unit and the problem area in the same set. A useful audit note includes bay location, visible damage, dark LED sections, print creasing and anything blocking access such as counters, bulkheads or merchandising. That record helps when a replacement fabric skin or frame component must match the installed piece on the next visit.

Records captured after each inspection

The outcome is a checked list of each lightbox on site, with notes against output, frame wear, fabric appearance and any parts needing replacement. Instead of broad comments, the report should state sizes, mounting method and where attention is required so store teams, installers and buyers are all reading the same information. This suits mall campaigns, window displays and expo structures where multiple units share one rollout.

Use Audit Week alongside the install history and current lighting notes before extra units are ordered or graphics are reprinted. Confirm profile type, power supply position, printed fabric condition and packed components before anything leaves for another branch or event. Lightbox quotes are built from the wall size, the frame depth and whether the unit is single or double sided.

  • Measured notes for each installed frame
  • Photo log before graphics are changed
  • Contact captured against the site record

Site conditions that affect checks

South African display sites rarely behave the same from one region to the next. OR Tambo freight periods, Sunnyrock dispatch timing, restricted mall access and after-hours working windows can all change when an audit is done and what can be opened on site. Older centres may also have tight service passages or limited storage for removed graphics and spare parts.

Lighting checks are best done when ambient glare is low enough to spot dim modules and colour inconsistency across the face. Cape Town moisture, Durban coastal air and inland dust all influence cleaning frequency for fabric prints, silicone edges, profiles and diffuser surfaces. During load-shedding periods, note whether the frame could be tested live or only inspected physically.

Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.

Information to send with audits

Brief Audit Week with site photos, frame sizes, timing, and what has already gone wrong. Keep the subject line clear.

Include the site name, town, frame sizes, access times and photos of the unit from front and side angles. It also helps to note whether the lightbox is wall-mounted, freestanding or suspended, plus any issues with transformers, cabling or print fit. When buyers or ops teams need backup, those details make the audit record useful beyond the first inspection.

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